ALL WASHED UP SERVICE LLC

By booking services or purchasing products from All Washed Up (“Company,” “we,” “us”), you (“Customer,” “you”) agree to the terms outlined in this Refund Policy.

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1. Scope of Policy
This policy applies to all services performed and products sold by All Washed Up, including RV tank cleaning services and related cleaning products. Separate provisions may apply to physical products and services.

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2. Services – Satisfaction Guarantee

• All Washed Up offers a 72-hour Satisfaction Guarantee for RV tank cleaning services.

• If you are not satisfied with the service performed, you must notify us within 72 hours of the appointment completion.

• Upon notification, we will offer to re-service your tanks at no additional charge.

• Refunds for services will only be considered if:

  1. The service could not be completed due to our error; and

  2. We have attempted a re-service without resolving the issue.

 

3. Products – Refunds and Returns

• Unopened and unused products may be returned within 30 days of purchase for a refund.

• Products that arrive damaged or defective must be reported within 7 days of delivery for replacement or refund.

• Opened or used products are not eligible for return unless defective.

 

4. Exclusions from Refunds
Refunds will not be issued for:

• Pre-existing tank or plumbing damage

• Mechanical failures unrelated to cleaning

• Services declined or canceled after technician arrival

• Odors or performance issues resulting from improper maintenance after service

• Clearance or final-sale products

 

5. Refund Process

• All refund requests must be submitted in writing via email to [your email] with supporting details, photos (if applicable), and proof of purchase.

• Refunds will be processed to the original payment method within 10 business days of approval.

• Shipping fees are non-refundable unless the return is due to our error.

 

6. Modifications to Policy
All Washed Up reserves the right to update or modify this Refund Policy at any time without prior notice. The version in effect at the time of your purchase or service will apply.